Changes

In case you receive your clothes and the size you ordered does not fit you, don't worry we can change them!

The conditions are the following:

-YOU MUST NOTIFY US WITHIN A MAXIMUM OF 24 HOURS OF RECEIVING THE PACKAGE informing us that you wish to change the size.
We recommend that you try the garments as soon as you receive them so that you can notify them immediately.
IF YOU DO NOT NOTIFY WITHIN A MAXIMUM OF 24 HOURS, NO CHANGES CAN BE MADE.
-If the clothes feel small and don't fit (for example: the legging doesn't go up any higher) DO NOT FORCE IT and request a size up.
-If you can put on the garment but it feels too tight when doing basic movements (e.g. stretching your legs, bending over), we suggest you order a size up to avoid accidents in the future.
-If the clothes are too big for you, don't worry! We can send you one size smaller.

IMPORTANT!
Everything must be returned in perfect condition, unused, with the smell of detergent, creams/perfumes and in its original packaging in good condition.

For Lima:
-Once notified, the collection and shipping of the new garment is scheduled for the next day.
The cost of the change is the responsibility of the customer and corresponds to the value of the delivery according to the district where you are located.

For Province:
-The garments must be sent to our warehouse in Lima, once received the garments will be reviewed, if everything is ok the new garments will be sent.
Everything must be returned in perfect condition, unused, smell of detergent and in its original packaging in good condition. The cost of shipping is the responsibility of the customer and corresponds to the value of the shipment according to the province where you are located.
If it is found that the garments are used, they will be returned to the client.

Additional:

-If an exchange has to be made and the necessary size is not available, a credit note will be issued, which can be exchanged for other garment(s) that have the same value or add up to the same value. of the credit note.
-If the exchange is made for a lower cost garment, a credit note will be issued that can be exchanged when making another purchase.
-Not carried out money refunds.